Looking to start an RTO? Or just need compliance advice? Call us today on (02) 9419 4939
Starting a new RTO?
From document preparation to the submission of your application. We can help.
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hairPulling your hair out?
Stressed and worried? We can certainly help!
ASQA Audit pending
Need help with Financial Viability?
We can help.

Compliance & Audits

Internal audit, Pre-ASQA audit, Compliance Status, Non-compliance Repairs, and Compliance Management System

Post Audit Rectification

Audit Rectification guidance and support, Rectification evidence, format and submit quality evidence. Expert Witness Service.

RTO Support

Need support or advice? We are RTO specialists in all areas of management, operation, compliance, validation, training, assessment, mapping and more.


Have your brand new RTO registered and operating in 6 months including QMS, Policies, and Procedures, Forms and Processes. Consulting and Support for new owners.

Quality Management System

Customised QMS for your RTO modelled on ISO-9001 Standards. System includes Policies & Procedures, Processes, Templates, Forms Kit.

Extension to Scope

Add to your range of courses on offer. We prepare and submit application, TAS and required documents.

Industry Consultation

We consult with industry to gain current data which is used to create your instructional design plan and your training and assessment strategy (TAS).

Professional Development

Upskill all your staff, admin, assessors and trainers so they can provide a quality service to meet the needs of the RTO industry and your business.

Post Audit Rectification

Worried, concerned, angry, overwhelmed, confused, stressed. This is not good for your health.

You have only 21 days to fix or address all non-compliance items and respond to ASQA’s report.  

Phoenix Compliance Management can help you rectify the non-compliance issues, provided the evidence report to respond to ASQA and importantly, they can represent you and your RTO at Administrative Appeals Tribunal (AAT) - if required.

You can contact Chris, Amanda, Axel or Bronwyn on 02 9419 4939. We will come to you.

Phoenix has been engaged by numerous RTOs to represent them in their tribunal court cases against the state and national registration bodies.

95% of these cases have been successfully defended against regulator decisions.

We encourage a 'win win' outcome to ensure an ongoing positive relationship with the regulator. This provides support to RTOs in their hour of need, but it is not the intention of the organisation to actively work against the Regulators.                                           

We have serviced over 255 RTOs during the years - many of which, we are proud to report, have continued to use our services.            

Chris Stephens and his team have specialise in compliance and Post Audit Rectification – we can help with…

  1. Non-Compliance findings
  2. Preparation of documents required by the ASQA auditor
  3. The response to ASQA's report
  4. Expert Witness Program - represent your RTO in VET legal matters

Chris’s team have a combined 45 years of auditing, compliance, systems management and business development and RTO experience.

Fifteen years ago, Chris Stephens, as a very experienced VET auditor, established Phoenix Compliance Management. He has been providing expertise and advice in assisting organisations to establish and maintain quality systems.

We understand and we can actually relate to all your day-to-day management, compliance, financial and operational challenges.

If you need some advice or help with your RTO - give us a call. It will be a phone call well worth making. 02 9410 4939


Phoenix Compliance
ABN: 504 045 28 700

Chris Stephens - Director

PH: (02) 9419 4939
Mob: 0450 300 824
Address: Level 2, 11 Spring St,
Chatswood NSW 2067