Looking to start an RTO? Or just need compliance advice? Call us today on (02) 9419 4939
Starting a new RTO?
From document preparation to the submission of your application. We can help.
Read More..

hairPulling your hair out?
Stressed and worried? We can certainly help!
ASQA Audit pending
Need help with Financial Viability?
We can help.

Compliance & Audits

Internal audit, Pre-ASQA audit, Compliance Status, Non-compliance Repairs, and Compliance Management System

Post Audit Rectification

Audit Rectification guidance and support, Rectification evidence, format and submit quality evidence. Expert Witness Service.

RTO Support

Need support or advice? We are RTO specialists in all areas of management, operation, compliance, validation, training, assessment, mapping and more.


Have your brand new RTO registered and operating in 6 months including QMS, Policies, and Procedures, Forms and Processes. Consulting and Support for new owners.

Quality Management System

Customised QMS for your RTO modelled on ISO-9001 Standards. System includes Policies & Procedures, Processes, Templates, Forms Kit.

Extension to Scope

Add to your range of courses on offer. We prepare and submit application, TAS and required documents.

Industry Consultation

We consult with industry to gain current data which is used to create your instructional design plan and your training and assessment strategy (TAS).

Professional Development

Upskill all your staff, admin, assessors and trainers so they can provide a quality service to meet the needs of the RTO industry and your business.

Phoenix specialises in meeting industry accreditation and compliance requirements..


Phoenix Compliance Management has been trained by VETAB, VRQA, Standards Australia/SAI Global and NARA as auditors to provide the following services:


(a)    Evaluation of company systems

  • Establishment of corporate policy, objectives and strategic intent
  • Identification of corporate system
  • Assessment of computer setup and student database management


(b)    Design documentation and implementation of a management system

  • Design of management system
  • Documentation of policies in conjunction with management
  • Documentation of procedures in conjunction with middle management and operators


(c)    Ongoing training and management of your own tailor-made compliance system calendar

  • Self-directed staff training for compliance
  • Preparation of audit-ready document submission for feedback via Moodle LMS
  • Compliance calendar with both audit and training milestones
  • Benchmarking your assessments with other RTOs in a secure and confidential environment
  • Validation and online moderation of assessment    


(d)    Internal auditing

  • Keep you focussed on delivering revenue generating activity
  • Maintain independence of auditor
  • Maintain system development and enhancement
  • Business planning & Business metrics


Phoenix can streamline documentation, yet still maintain effective control over business processes. This reduces the cost of maintaining management within the organisation yet enhancing staff compliance responsibilities use a proven documented system.


Phoenix Compliance
ABN: 504 045 28 700

Chris Stephens - Director

PH: (02) 9419 4939
Mob: 0450 300 824
Address: Level 2, 11 Spring St,
Chatswood NSW 2067