Terms & Conditions
Looking to start an RTO? Or just need compliance advice? Call us today on (02) 9419 4939

Privacy Policy

This website is maintained by Phoenix Compliance Management Pty Ltd. All personal information is respected and collected by Phoenix Compliance Management Pty Ltd is protected by the Privacy Act 1988. Information on the Commonwealth Privacy Act 1988 can be found on the Federal Privacy Commissioner's website.

Your data will be used to enable us to provide you with the products you have requested, to inform you of other products that you may be interested in, to assist with research and development of our product lines, and to maintain and develop our quality business systems and infrastructure.

For general enquiries about our privacy policy, to be removed for our database or email contacts list, or for any other website-related information, please contact us.

Website Liability Disclaimer

We have made every effort to ensure accuracy of the information contained on the Phoenix Compliance Management Pty Ltd website. Phoenix Compliance Management Pty Ltd accept no liability to any person or entity with respect to the mis-interpretation of, or any inaccuracy, misleading information, loss or damage caused directly or indirectly by the information contained on the site. Phoenix Compliance Management Pty Ltd website is regularly maintained and updated with new information.

Product Liability Disclaimer

No warranties or guarantees except those implied by law and which cannot be excluded are given by Phoenix Compliance Management Pty Ltd in respect of the materials and products supplied. Where it is lawful to do so, the liability of Phoenix Compliance Management Pty Ltd for a breach of a condition or warranty is limited to either the rectification or replacement of the materials or products or a refund of the purchase price paid for the materials or products (excluding any delivery charges), as determined by Phoenix Compliance Management Pty Ltd in its discretion. To the extent permitted by law, Phoenix Compliance Management Pty Ltd will not be liable for any consequential loss or damage suffered as a result of the use of materials or products supplied by Phoenix Compliance Management Pty Ltd.

The customer acknowledges and warrants that it has relied on its own skill and judgment or that of its professional advisers on the suitability of the materials or products for specific purposes and indemnifies Phoenix Compliance Management Pty Ltd from and against any suit, claim, demand or compensation which the customer or others may have against Phoenix Compliance Management Pty Ltd in relation to the materials or products provided to the customer and the customer's use of the products or materials.

Product Price and Availability

All prices listed on this website are in Australian dollars, and all items should be currently available; however as the database is updated frequently, slight discrepancies may arise occasionally between product flyers and web data.

Returns

Returns will be accepted on the following basis:

1. All returns will be approved or rejected at the discretion of Phoenix Compliance Management Pty Ltd. Consistent with the Trades Practices Act 1974, Phoenix Compliance Management Pty Ltd is not automatically responsible for accepting returns where there is a customer error or the customer simply changes their mind.

2. As an industry standard, due to the nature of the media, downloadable e-products are not returnable for credit - unless they are defective and therefore not usable for technical reasons so choose carefully.

3. If the materials are assessed to be defective then we will be happy to replace or accept your return. A request to return can be made to Phoenix Compliance Management Pty Ltd within 14 days of receipt of the product. This can be done by completing the 'Contact' form and including the details of your purchase.

4. Approved returns will receive a credit and will be processed for the invoiced value of the stock returned, less a $25.00 charge for administration. This fee will be waived if Phoenix Compliance Management Pty Ltd is at fault or the products are defective.

Management
Phoenix Compliance Management Pty Ltd

Contact

Phoenix Compliance
ABN: 504 045 28 700

Chris Stephens - Director

PH: (02) 9419 4939
Mob: 0450 300 824
 
Address: Level 2, 11 Spring St,
Chatswood NSW 2067