Looking to start an RTO? Or just need compliance advice? Email us at info@phoenixcompliance.com.au

Chris Stephens and his team have over 45 years of auditing, systems management, and business development experience.  Fifteen years ago, Chris established Phoenix Compliance Management and he has been providing expertise and advice to assist organisations to meet the compliance standards and auditing requirements. Joined by experienced industry staff and auditors along with RTO owners, Phoenix Compliance Management has the advantage of frontline knowledge in owning and operating an RTO. So we can actually relate to all your day-to-day management, compliance and operational challenges.

We have worked with a range of RTO associated industries including but not limited to:

  • Vocational Education
  • Hospitality
  • Childcare & Aged Care
  • General Business
  • Management & Accounting
  • Asset Management
  • Security and Investigation Services
  • Trucking, Transport & Logistics
  • Medical (Pathology)
  • Hairdressing
  • Construction
  • Aviation plus many more.

Why Choose Us ...

  • Over 45 years of combined experience in auditing - 22 years specialising in RTOs
  • We quickly get your RTO ready for the audit 
  • We can provide a 'Ready to go – turn-key' RTO Quality Management System
  • We can provide customised professional training for your staff 
  • We can provide 'Audit ready Training and Assessment Strategies' (TAS)
  • We can provide 'Audit ready Assessment tools' 
  • We provide industry consultation services
  • We can provide coaching and support using a Step x Step systematic solutions to manage your RTO’s ongoing compliance

Expert Witness services - Non-Compliance Help

Phoenix Compliance Management is well known for rescuing RTOs with non-compliance and VET legal matters.
95% of these cases have been successfully defended against regulatory decisions. Their team continues to uphold their exemplary reputation and has seen over 250 individual clients successfully through an audit.


 Chris Stephens Chris Stephens MBA (Tech Mgt), BSC (Hons)   

Chris has been in quality assurance since 1972 and consulting in the VET sector since 2003. He has run a variety of businesses at the level of Quality Manager and senior management roles. He has been involved in the setting up and development of a large number of RTOs on the East coast of Australia. He has provided advice and practical aspects of assessment within hospitality, beauty, finance, business, aviation and business services for both local RTOs as well as CRICOS colleges.

Chris has an MBA in Technology Management from Deakin University and BSB51607 Diploma of Quality Auditing. He recently has worked as an Expert Witness in the Administrative Appeals Tribunal for RTOs facing regulatory shutdown with much success.

Chris continues to push for the integration of technology and the improvement of practices into the learning space to enhance the quality of learning outcomes for students and the training community. Win him over with Anzac biscuits – it works every time.


Phoenix Compliance Management
ABN: 50 404 528 700

Chris Stephens - Director

Mob: 0450 300 824
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: Level 4, 53 Berry St,
North Sydney NSW 2060